Camelot care – changes introduced during coronavirus pandemic

In response to Government’s advice we are no longer admitting visitors to Camelot Care homes, apart from essential healthcare professionals who are required to observe strict hygiene procedures.

We have personally contacted the families or other nominated friend/guardian of each of our residents to discuss how the current situation might impact their loved ones, and to agree the best communication and care strategies going forward for each individual.

Our priority at all times is the well-being and safety of our residents and staff, and we are observing all relevant Government advice very strictly, including hygiene and applicable social distancing rules.

Residents are supported to maintain regular communication with their loved ones via phone calls, Skype calls, social media and emails, and we are doing our very best to minimise the impact of the pandemic without compromising anyone’s safety. Please do keep in contact as often as you wish, using these or other approved methods.

Our amazing activities teams have risen to the challenge of providing a revised and entertaining programme of activities in-house and – together with our very dedicated care teams – they are keeping our residents engaged and active in the way best suited to each individual.

We understand how difficult the current situation is for the families and friends of the people we support, and indeed for our incredible staff teams, and we thank you for your understanding at this very challenging time.

Any queries or concerns should be addressed to your usual Camelot Care contact who will be happy to do whatever they can to help.